workflow diagrams , value stream maps , Servicenow, Functional Requirements, Gap Analysis, Jira, Confluence, Traceability Matrix, Use cases, Business Rules, User Stories, Power BI Report development, Non-functional requirements, Acceptance Criteria, Operating procedures, Impact Assessments, scenario analysis, Sharepoint, data models, Current-state vs future-state analysis, Testing summary

basware , JIRA, Confluence, Agile Software Development, Oracle Cloud Fusion, Pagero, onesource, Gst, Vat, US sales and use tax, e-invoicing, AI automation