Role Purpose:

The purpose of this role is to enable data-driven decision-making by delivering a single source of truth through accurate, reliable, and timely reporting. It is responsible for developing and automating dashboards and reporting solutions to enhance efficiency and accessibility of insights. The role ensures strong governance of master data and its supporting systems, maintaining data integrity and consistency across the organization. Additionally, it proactively monitors risks and establishes early warning mechanisms to identify potential issues, support mitigation strategies, and safeguard business performance.

Scope of Work:

Single Source of Truth Reporting (BAU & Adhoc)

Consolidate data from multiple sources to ensure consistency and accuracy
Validate and reconcile data across systems
Develop standardized reporting frameworks and definitions
Handle ad hoc data requests and analysis

Dashboard & Reporting Automation

Design and develop dashboards for business users
Automate recurring reports and workflows
Optimize data pipelines and reporting processes
Continuously improve visualization and user experience

Master Data Management & Governance

Define and enforce data governance policies and standards
Maintain and update master data across systems
Ensure data quality, integrity, and consistency
Coordinate with stakeholders on data ownership and access controls

Risk Monitoring & Early Warning System

Identify key risk indicators and thresholds
Develop monitoring tools and alerts
Analyze trends and detect anomalies
Collaborate with stakeholders on risk mitigation actions

Stakeholder Reporting & Communication

Translate data insights into clear, business-friendly narratives
Prepare and present regular performance updates to stakeholders
Align reporting outputs with stakeholder needs and priorities
Act as a point of contact for data-related queries and insights

Qualification:

Bachelor's degree (S1) in Business, Data Analytics, Statistics, Information Systems, or related field

Related Experience:

Experience in data analytics, reporting, or business intelligence
Proven experience in leading cross-functional initiatives
Experience with data modeling, dashboard automation, and reporting frameworks
Experience with data governance and master data management practices
Experience in building single source of truth reporting and performance tracking frameworks
Experience leading automation, transformation, or process improvement initiatives
Ability to manage multiple projects and drive change adoption

Skills:

Strong proficiency in BI tools (e.g., Power BI, Tableau), advanced Excel, and SQL
Ability to translate complex data into actionable insights
Strong problem-solving and critical thinking skills
High attention to detail and execution excellence
Ability to prioritize, delegate, and drive execution across multiple workstreams
Strong communication and influencing skills
Experience presenting insights and recommendations to senior stakeholders
Ability to align data outputs with business needs
Strategic thinking, ownership mindset, attention to detail, adaptability, and continuous improvement orientation

AVP-HBB Customer Intelligence