Role Overview

We are looking for a strong, hands-on, and mature Talent Acquisition & Senior HR Operations Specialist to support our business operations and workforce growth in Indonesia.

This role is ideal for someone who is confident in managing the end-to-end recruitment process, has a strong local recruitment network, and understands how to attract talent in a competitive financial services, fintech, brokerage, or commercial business environment.

Approximately 60-70% of the role will focus on Talent Acquisition, while the remaining 30-40% will cover HR Operations to support the employee lifecycle in Indonesia.

The successful candidate should be proactive, independent, detail-oriented, and comfortable working closely with regional HR and business stakeholders. This role is a strong fit for someone who is already senior in Talent Acquisition or preparing to step into a managerial-level role.

Key Responsibilities

Talent Acquisition — 60-70%
Manage the full-cycle recruitment process for Indonesia, including job briefing, sourcing, screening, interview coordination, offer management, and onboarding handover.
Partner closely with hiring managers to understand hiring needs, role requirements, business priorities, and team expectations.
Build and maintain a strong local talent pipeline, particularly for roles in sales, business development, marketing, customer support, operations, compliance, finance, and corporate functions.
Utilize multiple sourcing channels, including LinkedIn, job boards, referrals, recruitment communities, recruitment agencies, and direct sourcing.
Strengthen the company's recruitment network in Indonesia and identify effective sourcing channels for niche, senior, or urgent hiring needs.
Conduct initial interviews to assess candidates experience, motivation, communication skills, cultural fit, career expectations, and salary expectations.
Provide market insights to hiring managers, including talent availability, salary benchmarks, candidate expectations, and hiring challenges.
Manage the candidate experience professionally and ensure timely communication throughout the recruitment process.
Support offer preparation, negotiation, and closing, ensuring alignment with the internal salary structure, approval process, and business requirements.
Maintain accurate recruitment data, hiring trackers, pipeline updates, and regular recruitment reports for regional HR and business stakeholders.
Support employer branding activities in Indonesia where required.
HR Operations — 30-40%
Support employee onboarding, including document collection, joining formalities, onboarding coordination, and communication with internal teams.
Maintain employee records, personnel files, and HR documentation accurately and confidentially.
Support employment contract preparation, HR letters, employee certificates, and other HR-related documentation.
Assist with employee lifecycle processes, including probation tracking, confirmation, internal movement, employee data changes, and exit coordination.
Coordinate with payroll, finance, external vendors, and relevant internal stakeholders to support monthly HR operational requirements.
Support leave management, attendance tracking, HR system updates, and employee data maintenance where applicable.
Assist with employee engagement activities, HR communications, and people initiatives for the Indonesia team.
Provide first-level HR support to employees on general HR-related queries.
Ensure HR operations are handled in accordance with company policy, internal governance, confidentiality requirements, and local employment regulations.

Requirements

Bachelor's degree in Human Resources, Business Administration, Psychology, Management, or a related field.
Minimum 5-8 years of relevant experience in Talent Acquisition, Recruitment, and/or HR Operations.
Strong experience in full-cycle recruitment, preferably within financial services, fintech, brokerage, commercial sales, technology, or other fast-paced business environments.
Strong local recruitment network in Indonesia, with proven ability to source and attract quality candidates.
Good understanding of Indonesia's talent market, recruitment channels, salary trends, and candidate expectations.
Experience hiring for sales, business development, marketing, customer support, operations, compliance, finance, or corporate functions would be an advantage.
Hands-on HR operations experience across onboarding, employee documentation, probation tracking, employee lifecycle support, and HR administration.
Strong communication, stakeholder management, problem-solving, and follow-up skills.
Mature, proactive, independent, and able to work with minimal supervision.
Detail-oriented with strong ownership, confidentiality, and execution discipline.
Comfortable working with regional HR and business stakeholders in a fast-paced and performance-driven environment.

Language Requirements

Fluent in Bahasa Indonesia.
Good command of English, both written and spoken.
Mandarin Chinese would be an advantage but is not mandatory.

Additional Advantages

Experience in fintech, brokerage, financial services, commercial sales, or fast-paced multinational business.
Experience working with regional or multinational stakeholders.
Experience supporting hiring for business expansion or fast-scaling teams.
Experience using LinkedIn Recruiter, HRIS, ATS, job portals, or recruitment tracking tools.

Working Conditions

Based in Indonesia.
Full-time position.
Hybrid or office-based arrangement depending on company policy.
Able to work in a fast-paced, hands-on, and business-driven environment

Talent Acquisition & Senior HR Operation Specialist (Indonesia)