Service Operations, Root Cause Analysis, Work order execution, Service case management, Structured troubleshooting, Technical service support, Service documentation, Troubleshooting

physical security systems, Access Control, intrusion detection, Video Surveillance, technical design standards

Data Management, Segregation of duties, Customer service focus, MS Office proficiency, Reporting analytics, Knowledge of internal controls, Compliance best practices, Process Design

Dns, Firewall, Windows, Iptables, Router, DHCP, Database Server, Tcpip, SNMP, LINUX, Load Balancer, Switch, Appliance, ITIL best practices, ITSM tools, Virtualized environment, Network Equipment