Responsibilities

Oversee all Sales & Distribution operational activities, including Order Management, Shipping, Packing, VAS, and Labeling.
Manage the processes for creating, revising, and canceling orders; order confirmation; SI Date updates; DN/SO; customer maintenance; and system data accuracy.
Oversee export shipment activities, including booking vessel/air shipments, customs documentation, stuffing schedules, and shipment execution.
Ensure effective coordination with forwarders, trucking companies, EMKLs, shipping lines, and customers.
Oversee packing plans, outer carton management, e-packing lists, VAS requirements, and labeling processes in accordance with customer instructions.
Oversee the use of the SAP, XPC, and CPS systems to ensure the accuracy of operational data.
Prepare and monitor Daily Reports, Weekly KPI Reports, shipment tracking, and operational performance analyses.
Serve as the secondary point of contact/customer liaison for communication and customer needs, following the manager.
Support process improvement and operational efficiency through data analysis and Lean Six Sigma approaches.
Lead and mentor the SD team to achieve the company's operational targets and KPIs.

Requirements

Minimum bachelor's degree in Industrial Engineering, Logistics Engineering, Supply Chain Management, Transportation, or another relevant field.
Experience at the supervisor level in a Business Unit or Marketing Department, or in the footwear manufacturing industry, is a plus.
Able to communicate effectively in English, both verbally and in writing; proficiency in Mandarin is preferred.
Proficient in Microsoft Office, particularly Excel for data processing, report generation, pivot tables, and data analysis. Proficiency in SAP SD modules is a plus.
Possession of certifications or supporting competencies such as Lean Six Sigma or PPJK is a plus.
Understanding of import-export processes, shipping documents, customs procedures, freight forwarding, and the overall supply chain management workflow.
Strong data analysis skills to support operational and business decision-making.

Deputy Section Chief - SD Business