We're looking for a Mandarin-speaking Business Support Executive who enjoys working across different functions — e-commerce, sales, operations, and partner management.

This is a generalist role at the beginning, where you'll explore multiple areas of the business. After a performance review, you'll be assigned to a specialized position that best matches your strengths (e-commerce operations, sales/BD, partnership management, project coordination, etc.).

Key Responsibilities

Cross-Functional Operations

Support daily operations across e-commerce, sales, marketing, and internal teams
Coordinate with cross-border teams (ID/CN/MY/etc.) to ensure smooth workflow
Assist in executing campaigns, projects, and business initiative

Partner & Merchant Support

Communicate with Chinese-speaking partners, suppliers, and teams

Support onboarding, follow-ups, and relationship management

Help prepare simple proposals, materials, or documents for partners

Data, Reporting & Documentation

Maintain and update trackers, spreadsheets, and internal reports
Assist in preparing presentations, summaries, and business reviews
Ensure documentation and SOPs are organized and updated
Administrative & Communication Support

Manage schedules, coordinate meetings, and prepare meeting minutes
Translate documents or messages when needed (as part of operations, not a full translator role)
Act as a bridge between departments to ensure smooth information flow

Requirements

Proficiency in Mandarin (spoken & written) and English.
Bachelor's degree in Business, Communications, or a related field.
Strong organizational and multitasking skills.
Professional demeanor with excellent communication and interpersonal skills.
Flexible and adaptable to support a wide range of tasks.
Prior experience in cross-departmental coordination or supporting C-level executives is a plus
Prior experience in e-commerce/digital platform is a plus

Business Support Executive (Mandarin Speaker)