Business Function

Global Transaction Services (GTS) comprises of Cash & Trade, Securities Services and Fiduciary Services. In an increasingly borderless world marked by burgeoning trade flow, expertise in trade finance services is an invaluable asset. With cash the lifeblood of every company, so too, is a good understanding of how to manage these cashflows. Trade Finance, together with Cash Management, is the mainstay of GTS, and is extended to SME and corporate clients for their local and cross-border financial transaction needs.

Responsibilities

Lead a team of implementation specialists to ensure seamless onboarding and integration of cash management and trade finance solutions for corporate clients
Collaborate with cross-functional teams, including product, operations, and IT, to address client requirements and resolve implementation challenges
Develop and maintain strong relationships with clients, providing guidance and support throughout the implementation process
Oversee the execution of project plans, ensuring timely delivery and adherence to quality standards
Identify and implement process improvements to enhance the efficiency and effectiveness of the implementation function
Provide mentorship and training to team members, fostering their professional development
Contribute to the continuous enhancement of the implementation methodology and best practices

Requirements

Minimum 10 years of experience in a similar role, preferably in the banking or financial services industry
Proven track record of leading and managing a team of implementation specialists
Excellent communication and interpersonal skills, with the ability to effectively liaise with clients and cross-functional teams
Strong problem-solving and analytical skills, with the ability to identify and resolve complex issues
Proficient in project management methodologies and tools
Adaptable and flexible, with the ability to work in a dynamic, fast-paced environment
Demonstrated leadership skills and the ability to motivate and develop team members

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

SVP, Team Lead, Implementation and Digital, Cash & Trade, Transaction Banking

Project Team Lead