Responsibilities
About the Team
In this team, you will be responsible in delivering impact on the growth of merchants, by acquiring, and helping the sellers to succeed on platform, as well as delivering best customer experience by providing best service.

Roles & Responsibilities:
- Acquire and incubate brands, principals and merchants that contribute large GMV share
- Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality
- Discover new collaborative opportunity fit into merchants short-term and long-term development plan and build JBPs
- Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction
- Manage Brand and short-tail merchants by leveraging scalable incubation and management programs and tools

Qualifications
Minimum Qualifications:
- Minimum Bachelor's degree or above
- 5 years experience in e-commerce as relationship manager
- Intermediate-level speaking proficiency in Mandarin, as this role will manage Chinese sellers and use Mandarin as one of the primary languages
- Proficient in Excel and Powerpoint

Preferred Qualifications
- Excellent interpersonal and negotiation skills
- Attention to detail, affinity with numbers, logical and problem solving skill
- Strong connections with brands and big sellers are preferred
- A good team player, fast learner and open to changes
- Direct experience in Fashion are preferred

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an Always Day 1 mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Account Manager / Sales (All Across Indonesia)

TikTok Shop by Tokopedia - Account Manager, Fashion (Mandarin Speaker) - Indonesia