Responsibilities

Overview

The Sales Executive Intern at Kobi Education plays a key role in converting leads into enrolled students by engaging with potential customers on social media platforms. The role demands a deep understanding of customer needs, proactive follow-ups, and strong product knowledge. The B2C Sales Executive Intern is responsible for providing swift responses to inquiries, offering tailored solutions, and ensuring a smooth sales process from start to finish.

Responsibilities:

Engage with potential leads via social media platforms (DMs, Instagram, etc.) to convert inquiries into enrolled students.
Follow up consistently with leads who have not yet made a purchase to maximize enrollment opportunities.
Create daily sales reports and updates using Excel and share sales results and key updates in the team's WhatsApp group.
Respond promptly to student inquiries and complaints, providing clear solutions and detailed information about program regulations and terms.
Process sales, generate payment receipts for each student, and manage payment tracking.
Provide potential customers with comprehensive information about Kobi programs to match their needs with available offerings.

Requirements

Requirements:

Bachelor's degree in Business, Marketing, or related field preferred.
Prior exposure to sales through coursework, internships, or part-time roles, ideally in education, ed-tech, or services, is a plus but not mandatory.
Strong understanding of B2C sales processes, including prospecting, lead qualification, and closing techniques.
Knowledge of industry trends, market dynamics, and competitor landscape.
Proficient in product knowledge, sales techniques, data analysis, and CRM tools for effective lead management and strategy development.
Strong communication, adaptability, and a customer-focused mindset, driven by a passion for achieving results and overcoming challenges.
Preferably fresh graduates and Jabodetabek residents only.
Available to Working Shift on Monday - Saturday

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Sales Executive Intern