Role Purpose

Responsible for managing and growing strategic enterprise accounts within the A2P messaging business, with full ownership of revenue performance and client relationships. This role focuses on driving business growth through consultative selling, identifying upsell and cross-sell opportunities, and delivering tailored A2P messaging solutions that meet client needs.

Qualification

Bachelor's Degree is preferable.
Min 3-5 years managerial experiences
Good knowledge of A2P Business Flow
Experience working with MNOs, Regulator, Aggregators and Merchants
Good understanding of A2P Business
Good written and oral communication skills
Proficiency in Microsoft office application
Good negotiation skills
Have good ability in managing internal good governance

Area Of Responsibilities

Key Account Management

Manage and grow relationships with key enterprise clients (banks, fintech, e-commerce, OTT players).
Act as the primary point of contact for strategic accounts.

Revenue Growth & Sales Ownership

Own revenue targets for assigned A2P messaging accounts.
Identify upsell and cross-sell opportunities across messaging products (SMS, CPaaS, OTT channels).

Client Engagement & Solution Selling

Understand client needs and translate them into tailored A2P messaging solutions.
Provide consultative selling across use cases (OTP, notifications, marketing campaigns)

Commercial Negotiation & Deal Structuring

Lead pricing discussions, contract negotiations, and commercial agreements.
Structure deals to balance competitiveness and profitability.

Market & Customer Insight

Gather market intelligence and customer feedback to identify trends and opportunities.
Provide insights to Product and Strategy teams for product improvement.

AVP-A2P Account Director