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What You'll Do

Chat with customers and solve their questions in marketplace with care.
Handle basic technical issues (we provide scripts!).
Escalate important matters when needed.
Hit performance goals (we'll help you get there!)
Be part of an International supportive and high-energy team!
Handling Live Chat Customer Service

What We're Looking For

Minimum D3 or Bachelor's degree in any field (GPA ≥ 2.75)
Strong English skills (written & spoken) – tested in recruitment
Fresh graduates are welcome to apply
Willing to work on a shifting schedule, including night shifts
Good problem-solving and multitasking skills
Able to type 50+ words per minute is a plus
Fast learner, independent, and ready to work

What You'll Get

High salary (above Solo UMR)
Monthly performance incentives &; project allowance
Shifting & overtime allowance
Holiday pay if working on public holiday
BPJS Kesehatan & BPJS Ketenagakerjaan
Other benefits will be informed during the recruitment process

Customer Expert EN (Fresh Graduate)