As a Strategy & Operations Manager in Seven Retail, you won't just sit behind strategy decks, you will play a key role in driving ideas into execution. You will be responsible for shaping high-level strategic initiatives while also owning the end-to-end implementation and performance monitoring of critical projects.

Your scope will span across operational excellence, process improvement, cost efficiency & management, commercial operations, and customer experience (CX), giving you a holistic view of how the business runs and scales.

Job Description:

1. Strategic Planning and Execution

Develop and refine the company's strategic roadmap, aligning it with overall business goals and objectives
Analyze market trends, competitor activities, and internal data to identify growth opportunities and risks
Lead cross-functional initiatives to execute strategic projects, ensuring they stay on schedule and deliver measurable outcomes.

2. Operational Efficiency and Process Improvement

Evaluate current business operations to identify inefficiencies and implement scalable solutions to improve productivity, cost management, and quality
Establish and monitor KPIs to assess operational performance, and use data-driven insights to optimize processes
Collaborate with teams across departments to streamline workflows and ensure alignment with strategic priorities.

3. Leadership and Stakeholder Management

Act as a key advisor to senior executives, providing data-backed insights and recommendations on business decisions
Lead, mentor, and influence cross-functional teams to foster collaboration and ensure successful project execution
Communicate effectively with stakeholders at all levels, presenting clear updates, outcomes, and proposals for improvement

Requirements:

Minimum of 3-5 years experience in program management, strategy consulting and field operations
Proficiency in managing daily operations, coordinating between departments, and ensuring efficient resource allocations
Strong analytical skills to assess data, evaluate program performance, and support data-driven decision-making.

Strategy Operations Manager