Key Responsibilities

Provide technical advice and support on Hempel's product and services to Hempel's customers while complying to the technical parameters/ specification, practices and procedures
Working with Hempel's sales and delivering the agreed level of services to the customers in accordance to the agreement while demonstrating strong customers orientation where customers recognizes the value Hempel's services
Delivering the service and product performance through observation, monitoring (of site work), highlighting (to customers, TS managers and sales) and recording (on corporate reporting) on any deviation to the specification execution.
Evaluate customer needs and recommend the right products.
Assist in complaint handling to ensure efficient complaint resolution and timely closure.
Proactive in advising application and performance related concerns and immediately addressed to external stakeholders in consultation with sales and TS management.
Ensure conforming to Hempel's reporting guidelines
Able to conduct technical presentation as Coating inspector, make & reviewing for any project administration document related to Painting procedure, reporting and specification which request or need to comply the project requirements.
Analyze problems and implement our coating solutions
Assist in coaching and development of junior staff
Assume team leader and project management role for turnkey projects.
Provide technical training/coaching to Coating Engineers and Coating Advisors, training/coaching to newly joined Coating Advisor.

Key Tasks

Managing the project assigned in accordance with the service level and following on the paint specification and procedures. TS activities with clients on site (70%)
Conforming to departmental and corporate guidelines (10%)
Coaching and mentoring of CEs and CAs (10%)
Self-Learning and Development (10%)

Required Education, Experience And Job-related Skills

Minimum Bachelor Degree in Technical Subject
Able to use and operate Ms. Office and related essential project programme/ software
NACE 2/3 and FROSIO 3 and preferable having Certificate & experience on PFP and Insulation.
At least 5 years experience in delivering services or coatings in shipyard or shop line or refineries/plant environment either as applicator, yard or paint maker experience and or has been qualified experience as Coating Engineer with min. 3 year on position.
Strong customers focus and orientation.
Able to travel within short notices and without passport restriction.
Good English competence (written and spoken) with good reporting skills.
Valid driving license

Sounds like a match

Welcome to apply! Click the Apply for position button in the top-right corner and submit your application letter with a CV in English via our recruitment system.

More About Hempel

At Hempel, you'll join a team of passionate and motivated individuals and become part of a global family with over almost 7,000 colleagues around the world. We know that diversity brings strength to the workplace, and we're dedicated to making sure everyone feels valued and supported which shows in our collaborative work environment.

With offices and production sites in 80+ countries, you'll get plenty of chances for international exposure and career advancement. Whether you're just starting out or ready to take your career to the next level, Hempel has something to offer. Get ready to be inspired by a company that truly cares about its employees and their professional growth. Come be a part of Hempel's mission to shape a brighter future with sustainable coating solutions and unleash your full potential!

At Hempel, we are working together to shape a brighter future with sustainable coating solutions. We believe this is only possible with dedicated employees with diverse perspectives and backgrounds. Hempel is committed to creating an inclusive work environment and culture that embraces the diversity of our employees and the customers we serve, providing equal opportunity for all.

Application due

2026-04-30

Seniority Level

Mid-Senior level

Job Functions

Customer Service, Engineering, Project Management, Quality Assurance

Industry

Chemicals

At Hempel, you're welcomed to a global community of +7000 colleagues around the world. A workplace built on shared trust, mutual respect and support for each other.

We're on a mission to double our impact. To succeed, we need bright minds and team players. Which is why, from day one, your input, ideas and initiative are not only welcomed, but expected. In return, you will enjoy great opportunities for development in a growing global company – and be part of the solution by contributing to our global impact.

At Hempel, we are committed to everyone feeling safe, valued and treated equally, in an environment where each employee can bring their authentic selves to work.  We believe that inclusion is key to innovation and by bringing together the most diverse perspectives and talents, we can achieve great things, together.

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