Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Security Program Manager (SPM) bridges the gap between security design, construction, and operational readiness.

The Security Program Manager will own the end-to-end delivery and life cycle of critical physical security systems, including Access Control, Intrusion Detection, and Video surveillance systems, and associated infrastructure, across new builds, expansions, and upgrades. As we shift toward automated, fleet-scale operations, your technical acumen will be critical. Acting as a key link between design, construction, and operations, you will review technical plans, identify and mitigate risks, and coordinate cross-functional teams including construction partners, design engineers, network specialists, and external integrators to ensure security devices seamlessly connects with centrally managed software platforms.

We are looking for a proactive leader who thrives in ambiguity and is comfortable operating in a fast-paced environment where the construction schedules are constantly evolving.

Key job responsibilities
- Serve as the key business partner working directly with service business partners and internal stakeholders (primarily infrastructure, physical security and operations teams).
- Collaborate with engineers, technicians, project managers, and Sr. Leaders to develop your programs.
- Drive process change and improvement across multiple business and program teams.
- Report ad hoc, weekly, and monthly program and operating metrics.
- Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.
- Manage security system integration vendor contracts to deliver projects.
- Communicate the status of programs with customers, stakeholders and conduct program reviews.
- Must be willing to travel 15% of the time as required when launching new locations (Domestically and Internationally).

About the team
The Infrastructure Security Team is accountable for ensuring that the foundation of AWS operates and scales securely. This team is responsible for the security of the hardware supply chain, AWS datacenters, and the AWS network. We build operational security solutions that are critical to the operations of AWS infrastructure, including identity management, security telemetry and threat analysis, hardware component validation, and ensuring third-party suppliers meet the AWS security bar.

Basic Qualifications

- Experienced in vendor management and procurement process, including the establishment of key performance indicators and service level agreement
- Fluency in Bahasa and English, with the competency to communicate effectively with both local and overseas stakeholders
- 5 years of experience in managing and delivering Physical Security System projects
- Subject Matter Expertise (SME) in Access Control, Intrusion Detection, and Video Surveillance Systems

Preferred Qualifications

- BA/BS degree or higher in related field of architecture, engineering, or project management. PSP, CPP, PMP Certification will be an added advantage.
- Demonstrated ability to use AutoCad/Desk, BIM, Bluebeam
- Working knowledge of network fundamentals, system integration, IoT devices, or centrally managed security platforms.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Security Program Manager, AWS Infrastructure Security