Job Description:

Partner with senior leadership to identify strategic opportunities and drive business transformation initiatives across Shopee Express.
Lead end-to-end strategic projects from opportunity identification, analysis, solution design, implementation, and impact measurement.
Develop and execute initiatives to improve operational productivity, efficiency, cost optimization, and service quality across the logistics network.
Identify operational bottlenecks and redesign processes to enhance scalability, automation, and operational excellence.
Drive network optimization initiatives across First Mile, Linehaul, Sorting Centers, Last Mile, and Returns to improve speed, capacity utilization, and customer experience.
Evaluate business performance through data analysis and generate actionable insights to support strategic decision-making.
Build business cases and conduct financial and operational impact assessments to support investment and transformation initiatives.
Collaborate with cross-functional teams including Operations, Product, Business Intelligence, Finance, Commercial, and Technology to deliver strategic programs.
Establish performance metrics, monitor KPIs, and ensure initiatives deliver measurable business impact and sustainable improvements.
Benchmark industry best practices and identify innovative solutions to strengthen Shopee Express's operational capabilities and competitive advantage.
Prepare executive-level presentations and communicate strategic recommendations to senior management.

Requirements:

3â€7 years of experience in management consulting, corporate strategy, business transformation, operations strategy, or a related field.
Strong analytical, structured problem-solving, and hypothesis-driven thinking.
Proven experience leading complex cross-functional transformation or operational improvement initiatives.
Excellent stakeholder management and executive communication skills.
Strong project management capabilities with the ability to drive execution in a fast-paced environment.

Strategy & Operations Consultant (Shopee Express)