Job Description

As an Marketing Division Staff at PT Victory International, you will be responsible for managing the company's appointment scheduling process by contacting prospective clients, confirming meeting schedules, and ensuring smooth coordination between clients and the Business Development team. You will serve as the first point of contact for potential clients, providing professional communication while introducing the company's services and assisting them throughout the appointment process.

In this role, you will maintain accurate customer databases, conduct follow-up calls or messages to confirm appointments, reschedule meetings when necessary, and ensure all appointment records are updated in a timely manner. You will collaborate closely with internal teams to optimize meeting schedules, improve client attendance rates, and support the company's client acquisition process. The ideal candidate is highly organized, detail-oriented, possesses excellent communication skills, and is committed to delivering outstanding customer service while helping the company achieve its business objectives.

Qualification

Minimum education: High School Diploma (SMA/SMK) or Bachelor's Degree (D3/S1) in any field.
Fresh graduates are welcome to apply.
Experience in Customer Service, Telemarketing, Appointment Setting, Call Center, or Administrative roles is an advantage.
Excellent verbal communication and interpersonal skills.
Confident, friendly, and professional when communicating with clients over the phone or through digital communication channels.
Strong organizational and time management skills.
Detail-oriented and able to manage multiple schedules simultaneously.
Proficient in Microsoft Office and comfortable using CRM systems or scheduling tools.
Able to work independently as well as collaboratively within a team.
Target-oriented with the ability to achieve appointment-setting goals.
Willing to work full-time at PT Victory International – Jakarta Kuningan.

Marketing Staff

Sales & Marketing Senior Staff