POSITION OVERVIEW

The Major Account Manager (MAM) in Indonesia, Jakarta will focus on proactively selling Trend Micro products and services into Major Enterprise Accounts. The Major Account Manager will drive to meet and exceed quota by engaging customers directly, leveraging and partnering with resellers and Global System Integrators.

PRIMARY RESPONSIBILITIES

Act as the account lead for assigned accounts based on the Client Value Proposition
Work closely with clients to identify needs, planned initiatives, business directions, and act as trusted adviser and advocate on best practices and solutions to address the clients IT and Cybersecurity goals and objectives
Provide back up and support to client teams where required
Recognized as the go-to person internally on the own client portfolio
Partner internally with cross-functional teams – such as Technical, Regional Account Managers, Marketing – to understand customer goals and key performance metrics
Pro-actively engage and drive opportunities with respective enterprise customers
Develop and manage a reliable forecast and ensure disciplined use of Trend Micro sales forecasting, account plans and customer relationship tools
Maintain sound knowledge of the industry, trends and the competitive posture of Trend Micro and other industry leaders regarding software product offerings and support services

SECONDARY RESPONSIBILITIES

Participate in industry conferences, trade shows and seminars, as required
Participate in the planning and execution of programs designed to promote Trend Micro's activities
Document and regularly maintain all relevant information in Salesforce

EXPERIENCE

5+ years experience in Account Management in Information Technology / Security solutions companies
Experience of with in Oil & Gas, Government, BFSI, Commercial market sectors
Ability to effectively engage at the C level
Working knowledge and experience in selling key cybersecurity, networking and IT products and solutions, as well as knowledge of top competitive solutions in the market
Strong knowledge of Virtualization and cloud-based solutions preferred
Pattern of quantifiable success in large account management and selling strategies
Bachelor's Degree in Engineering, IT or Management with equivalent work experience preferred